Last Updated: Nov 18, 2019
1. SFOX SERVICES AND USE
1.1. SFOX Services.
Through your SFOX account (“SFOX Account”) and the SFOX Site you are able to buy and sell cryptocurrency and have access to trading algorithms, in addition to certain other services that may be provided by SFOX from time to time, including, among other things, account management tools, general news and information, trading alerts, market data including price and analytics, and educational information (collectively, the “Services”). When using the Services to buy or sell cryptocurrency through your SFOX Account, you are directly buying from, and directly selling to, SFOX. SFOX does not offer exchange or clearance services. SFOX and its affiliates may transact through their own accounts through the Services, for purposes including, but not limited to, treasury management and to effect purchases and sales of cryptocurrency by SFOX and its affiliates.
You must be 18 years old to use the SFOX Site or the Services and represent that you are of such age in doing so. If you are using the Services on behalf of a legal entity, you further represent and warrant that the legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization, and you are duly authorized by such legal entity to act on its behalf. Furthermore, you represent and warrant that you meet the following requirements: (i) you have not previously been suspended or removed from using our Services; (ii) you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which it is a party; (iii) you are not located in, under the control of, or a national of any Restricted Location (defined below) or any country to which the United States has embargoed goods or services; (iv) no Authorized Person has been identified as a “Specially Designated National” by OFAC; (v) no one employed by you or who is an investor or principal has been placed on the U.S. Commerce Department’s Denied Persons List; and (vi) you will not use our Services if any applicable laws in the country of its incorporation or operation prohibits you from doing so in accordance with this Agreement. SFOX may not make all the Services available in all markets and jurisdictions and may restrict or prohibit use of all or a portion of the Services from certain countries, states, territories, or jurisdictions.
1.3. Permitted Use.
You agree and acknowledge that your use of the SFOX Site or the Services will not involve the use of any retirement funds, including any personal or indirect IRA investments and that you will not use the SFOX Site or the Services in connection with any unlawful or otherwise undesirable activity (as determined by SFOX in its absolute and sole discretion), including, but not limited to dealing in regulated products or services, pseudo-pharmaceuticals, adult content and services, unfair/predatory practices, counterfeit goods, gambling, suspected money laundering, or drug activity. In addition, you represent that your SFOX Account is discretionary in nature, and is not being used primarily for personal, family, or household purposes.
1.4. Limited License.
We grant you a limited, nonexclusive, nontransferable license, subject to the terms of this Agreement, to access and use the SFOX Site and limited and related websites, content, materials, and information (collectively, the “Content”) solely for approved purposes as permitted by SFOX from time to time. Any other use of the SFOX Site is expressly prohibited and all other right, title, and interest in the SFOX Site is exclusively the property of SFOX and its licensors. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the SFOX Site or its related content, in whole or in part. “SFOX” and “sfox.com” and all logos related to the Services or displayed on the SFOX Site are either trademarks or registered marks of SFOX or its licensors. You may not copy, imitate or use them without our prior written consent.
1.5. E-Sign and Electronic Communications Consent.
In our sole discretion, any agreements, applications or records that you sign or agree to at our request, may be in electronic form. Furthermore, you agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, “Communications”) that we provide in connection with your SFOX Account and your use of the Services. We will provide these Communications to you by either posting them on the SFOX Site, emailing them to you at the primary email address listed in your SFOX profile, communicating to you via instant chat, and/or through other electronic communication such as a text message or mobile push notification. SFOX is likely unable to send Communications in a language other than English, and if you are not fluent in English, you should consider obtaining the services of an interpreter. You understand and agree that if SFOX or its agent sends you an electronic Communication but you do not receive it because either your phone number or primary email address on file are incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, SFOX will be deemed to have provided the Communication to you.
1.6. Information Security.
You acknowledge that the username or identification numbers used to access your SFOX Account are unique and that you alone have assigned a unique password to such username or identification number. The password you have created to access your SFOX Account is strictly confidential and should only be known to you. You must not share or disclose the password to anyone and assure the confidentiality of your password at all times. You are responsible for protecting your SFOX Account and maintaining adequate security and control of all IDs, passwords, hints, personal identification numbers (PINs), API keys, or any other codes that are used to access the Services and will not share SFOX Account credentials with third parties. Any loss or compromise of the foregoing information or any personal information may result in unauthorized access to your SFOX Account, and any associated external accounts, by third parties and the loss or theft of assets. You are responsible for providing accurate and complete SFOX Account information and for keeping email addresses and telephone numbers up to date in your SFOX Account profile to receive any notices or alerts that SFOX may send Client. SFOX assumes no responsibility for any loss that Client may sustain due to compromise of SFOX Account credentials due to no fault of SFOX or failure to follow or act on any notices or alerts that SFOX may send to you. In the event you believe your SFOX Account information has been compromised, contact SFOX customer support immediately at firstname.lastname@example.org.
1.7. Authorized Agent and Third-Party Applications.
If you grant permission to an additional user, agent, representative, service provider or any other authorized third party to access or connect to your SFOX Account, either through the third party’s product or service or through the Services, you are fully responsible for all acts or omissions of that agent or third party with respect to your SFOX Account, including all transactions, deposits, withdrawals, or other activities. You acknowledge and agree that you will not hold SFOX responsible for, and will indemnify SFOX from, any liability arising out of or related to any act or omission of any agent or third party with access to your SFOX Account. You may change or remove agent or third-party SFOX Account permissions by contacting customer support at email@example.com.
With respect to any cryptocurrency you sell, transfer or deliver to SFOX, you represent and warrant that you are the lawful owner of such cryptocurrency with good and marketable title thereto, and you have the absolute right to sell, assign, convey, transfer and deliver such cryptocurrency. You further represent you are the lawful owner of any external wallet you may use to settle transactions hereunder, and that you have good title thereto and that such wallet is owned and operated solely for your benefit, and no person or entity, other than you, has any right, title or interest in any such wallet.
1.9. No Money Transmission.
SFOX does not engage in or provide money transmission or money transfer or payments services in connection with the use of the Services. All payments made with respect to the Services are processed and disbursed by regulated financial institutions.
The Content and services and all technology, content and other materials used, displayed or provided in connection therewith, together with all intellectual property rights in any of the foregoing are, as between you and SFOX, are owned by SFOX.
1.11. User Content.
You hereby grant SFOX a royalty-free, fully paid-up, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, create derivative works of, display, perform, publish and distribute, in any form, medium or manner, any text, information, data, materials, images, or other content you provide to SFOX using the services or submit or post to the SFOX Site and that is not feedback owned by SFOX or your personal data (the “Client Content”). You represent and warrants that (i) you own the Client Content or have the right to grant the rights and licenses in this Agreement, and (ii) the Client Content and use by SFOX of the Client Content as licensed herein does not and will not violate, misappropriate or infringe on the rights of any third party. SFOX may remove any Client Content from the SFOX Site for any reason at SFOX’s discretion.
1.12. Third-Party Content.
In using the SFOX Site, Content, or services, you may view content provided by third parties (“Third-Party Content”). SFOX does not control, endorse, or adopt any Third-Party Content and is not responsible for Third-Party Content, including without limitation material that may be misleading, incomplete, erroneous, offensive, indecent, or otherwise objectionable. In addition, Client’s business dealings or correspondence with such third parties are solely between you and the third parties. SFOX is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, and you understand that the use of Third-Party Content, and your interactions with third parties, is at your own risk.
2. CREATING AN SFOX ACCOUNT
In order to use any of the Services, you must first register through the SFOX Site and provide certain information. SFOX may, in its absolute and sole discretion, refuse to allow you to establish an SFOX Account.
2.3. Fraud Prevention and Identity Verification.
After successfully completing the applicable verification procedures, you may purchase cryptocurrency by linking a valid payment method or depositing cryptocurrency. You authorize SFOX to initiate debits from your selected payment method(s) or cryptocurrency balance in settlement of your purchase transactions. An applicable trading fee, as indicated on the SFOX Site, applies to all purchase transactions and will vary depending on the methodology or algorithm you choose to execute the transaction. Although SFOX will attempt to deliver the cryptocurrency to you as promptly as possible, funds may be debited from your selected payment method before the cryptocurrency is delivered to your SFOX Account. To secure the performance of your obligations under this Agreement, you grant to SFOX a lien on and security interest in and to the balances in your account.
After successfully completing the applicable verification procedures, you may sell cryptocurrency by linking a valid payment method or providing a valid cryptocurrency wallet address. You authorize SFOX to debit your SFOX Account(s) and initiate payment to your selected payment method(s) or wallet in settlement of your sell transactions. An applicable trading fee, as indicated on the SFOX Site, applies to all sale transactions and will vary depending on the methodology or algorithm you choose to execute the transaction. Your receipt of funds will vary depending on various factors.
3.3. Transaction Limits.
The use of all Services is subject to a limit on the amount of volume you may transact or transfer in a given period, stated in U.S. Dollar terms. Your transaction limits may vary depending on your payment method, identity verification steps you have completed, and other factors. SFOX reserves the right to change applicable limits as we deem necessary in our absolute and sole discretion. If you wish to raise your limits beyond the posted amounts, you may submit a request via the SFOX Site or by contacting firstname.lastname@example.org. We may require you to submit additional information about yourself or your business, provide records, or arrange for meetings with SFOX representatives.
3.4. Acceptance, Reversals and Cancellations.
SFOX will make reasonable efforts to accept trades, but we are under no obligation whatsoever to accept any order, and may discontinue services in our sole discretion in accordance with this Agreement. You cannot cancel, reverse, or change any transaction marked as complete or pending. You authorize SFOX to debit any linked bank account via ACH or other methods and acknowledge that all transactions to/from your bank account comply with this Agreement and are in accordance with U.S. law and standard banking (including ACH) guidelines. In the event of over or duplicate payment by SFOX, or if your payment is not successful or if your payment method has insufficient funds, you authorize SFOX, in its absolute and sole discretion, either to cancel the transaction or to debit any other payment methods, including SFOX Account balances or other linked accounts, including any accounts that may be indirectly linked to you by way of a financial data aggregation services, in any amount necessary to complete or reverse the transaction as appropriate. You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraft, insufficient funds, or similar fees charged by your payment provider. SFOX reserves the right to refuse to process, or to cancel or reverse, any purchases or sales, or payments, in its sole discretion, even after funds have been credited to or debited from your account(s), under the following circumstances: (a) if the transaction, in our absolute and sole discretion, constitutes an abusive use of the platform; (b) involves an error with respect to price, quantity, or other parameters; (c) is required by law or if SFOX suspects the transaction involves or potentially involved (or has a high risk of involvement in) restricted businesses as described in 1.3, money laundering, terrorist financing, fraud, or any other type of financial crime; (d) to restrict trade size or frequency or limit API use which, in our absolute and sole discretion, burdens the platform; or (e) in response to a subpoena, court order, or other government order. In such instances, SFOX will reverse or cancel the payment or transaction and we are under no obligation to allow you to reinstate a purchase or sale order at the same price or on the same terms as the reversed or cancelled transaction and you hereby release us from all liability in relation to any action taken by us under this section. You acknowledge that the authorization you provide herein will remain in full force and effect until you notify SFOX in writing that you wish to revoke this authorization, and acknowledge that SFOX requires at least two weeks prior written notice in order to cancel this authorization.
It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. SFOX does not deduct any amount for taxes when you enter into a transaction, and you are solely responsible for all tax returns and payments required to be filed with or made to any federal, state, or local tax authority in any nation with respect to any such transaction. All amounts set out, or expressed to be payable hereunder by you to SFOX shall be deemed to be exclusive of any VAT. If VAT is chargeable, you shall pay to SFOX an amount equal to such VAT.
3.6. Modification or Discontinuance of Services.
SFOX may, in our absolute and sole discretion, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of the Services.
3.7. Suspension, Restriction, and Cancellation of Services.
SFOX may restrict, suspend or terminate your access to the Services in our absolute and sole discretion, immediately and without prior notice, and delete or deactivate related information and files , including, for example, in the event that you breach any terms of this Agreement or you take any action that SFOX deems abusive or as circumventing SFOX controls. Suspension, restriction or termination of your SFOX Account shall not affect the payment of fees or other amounts you owe to SFOX. In the event that your SFOX Account is suspended or terminated, we will immediately cancel all open orders associated with your SFOX Account, block all withdrawals and bar the placing of further orders until resolution or Account cancellation.
4. ASSUMPTION OF RISK, LIMITS OF LIABILITY, AND INDEMNITY
4.1. Assumption of Risk.
You acknowledge that there are risks associated with using the Services and the SFOX Site, including risk that the underlying protocols of supported networks undergo material changes to their operating rules, risk of failure of hardware, software and internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to information stored within your SFOX Account. As such, SFOX will not be responsible or liable to you for any such related losses and takes no responsibility for use of the Services that involves user error such as forgotten passwords, incorrectly construed transactions, or mistyped wallet addresses; server failure or data loss; corrupt files; unauthorized access, or; any unauthorized third party activities, including without limitation the use or introduction of computer viruses, or other malware, phishing, spoofing or other means of attack against you or the SFOX Site or Services. You further accept and acknowledge that SFOX will not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when using the SFOX Site or the Services, regardless of the cause. Cryptocurrency is not covered by any insurance, including insurance offered by the Federal Deposit Insurance Corporation.
You agree and understand that the underlying protocols of supported cryptocurrency networks are subject to changes in operating rules or other valid operational protocol (a so-called “Fork”) that may result in more than one version (each, a “Forked Network”) and SFOX holding an identical amount of cryptocurrency associated with each Forked Network. You further agree and understand that that Forks may materially affect the value, function, and/or name of the cryptocurrency you may have with SFOX. In the event of a Fork, you agree and understand that SFOX may temporarily suspend our operations (with or without advance notice to you) while we choose, in our sole and absolute discretion, which Forked Networks to support. You agree and understand that in our best estimation we are unlikely to support most Forked Networks and that the cryptocurrency of most Forked Networks will likely not be made available to you.
SFOX makes no guarantees or recommendations of any kind, nor does it purport to offer any investment advice of any kind. The risk of complete loss in trading or holding any type of cryptocurrency can be substantial and is likely. You are solely responsible for evaluating the merits and risks associated with the use of the SFOX Site and the Services and should take into consideration your particular financial situation in determining whether using the Services or trading cryptocurrencies is suitable for you. You hereby represent that your SFOX Account is completely discretionary in nature, and is not being used primarily for personal, family, or household purposes.
4.4. SFOX Site Accuracy and Availability.
We make no representation or warranty that the SFOX Site, or the server that makes it available, is free of viruses or errors, that its content is accurate, that it will be uninterrupted, or that defects will be corrected. We will not be responsible or liable to you for any loss of any kind, from action taken, or taken in reliance on content, material, or information contained on the SFOX Site. Links to third-party materials may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any third-party materials or on any third party sites accessible or linked to the SFOX Site.
4.5. Limitation of Liability; No Warranty.
IN NO EVENT SHALL SFOX, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES OR REPRESENTATIVES, BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH ANY USE OF THE SFOX SITE OR THE SERVICES, OR THIS AGREEMENT. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. SFOX SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. SFOX DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE SFOX SITE, ANY PART OF THE SFOX SERVICES, OR ANY OF THE MATERIALS CONTAINED THEREIN, WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. SFOX makes no representations about the accuracy or completeness of any data, including historical price data, available on the SFOX Site. SFOX will make commercially reasonable efforts to ensure that requests for electronic debits and credits are processed in a timely manner but SFOX makes no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control.
4.6. Indemnification and Hold Harmless.
You agree to indemnify and hold harmless SFOX, its affiliates and service providers, and each of its or their respective officers, directors, agents, joint venturers, employees and representatives, from any loss, damage, cost, action, claim or demand (including attorneys’ fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement; your use of, or conduct in connection with, the Services; or your violation of any law, rule or regulation, or the rights of any third party.
4.7. Arbitration and Waiver of Class Action.
If you have a dispute with SFOX, we will attempt to resolve any such disputes through our support team. If we cannot resolve the dispute through our support team, you and SFOX agree that any dispute arising under this Agreement shall be finally settled in binding arbitration, on an individual basis, and you and SFOX hereby expressly waive trial by jury and right to participate in any action involving collective, consolidated, or representative proceedings, including a class action lawsuit or class-wide arbitration. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules. The arbitration will be conducted by a single, neutral arbitrator and shall take place in California in the counties of San Francisco or Los Angeles, or another mutually agreeable location, in the English language. The arbitrator may award any relief that a court of competent jurisdiction could award, including attorneys’ fees when authorized by law, and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. Notwithstanding the above, you and SFOX each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. Any claim arising out of or related to this Agreement or the Services must be filed within one year after such claim arose.
To the fullest extent permitted by applicable law, you release SFOX and the other SFOX parties from responsibility, liability, claims, demands, or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. If you are a California entity, you hereby waive your rights under California Civil Code § 1542, which provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”
5. GENERAL PROVISIONS
5.1. Contact Us.
Please contact us at email@example.com with any feedback, questions, or complaints.
We may amend or modify this Agreement, in our absolute and sole discretion, by posting on the SFOX Site or emailing to you the revised Agreement, and the revised Agreement shall be effective at such time. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services and close your account. You agree that we shall not be liable to you or any third party for any modification or termination of the Services, or suspension or termination of your access to the Services.
5.3. Entire Agreement.
You may not assign any rights and/or licenses granted under this Agreement. We reserve the right to assign our rights without restriction, including without limitation to any SFOX affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.
If any provision of this Agreement is determined to be invalid or unenforceable under or by any regulation, law, court of competent jurisdiction, or any government agency, such provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under any applicable law and the validity or enforceability of any other provision of this Agreement shall not be affected.
5.6. Change of Control.
Should SFOX be acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.
All provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, including, without limitation, those sections pertaining to suspension or termination, SFOX Account cancellation, general use of the SFOX Site, disputes with SFOX, and general provisions, shall survive the termination or expiration of this Agreement.
5.8. Governing Law.
You agree that the laws of the State of California, U.S.A. without regard to principles of conflict of laws, will govern this Agreement and any claim or dispute that has arisen or may arise between you and SFOX. However, the choice of law provision regarding the interpretation of this Agreement is not intended to create any other substantive right to non-Californians to assert claims under California law whether that be by statute, common law, or otherwise. These provisions, and except as otherwise provided in Section 4.7 of this Agreement, are only intended to specify the use of California law to interpret this Agreement and the forum for disputes asserting a breach of this Agreement, and these provisions shall not be interpreted as generally extending California law to you if you do not otherwise reside in California. The foregoing choice of law and forum selection provisions do not apply to the arbitration clause in Section 4.7 or to any disputes which may be subject to arbitration as defined therein.
5.9. Force Majeure.
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.
5.10. No Waiver.
This Agreement shall not be construed to waive rights that cannot be waived under applicable state laws where you are located.